TERMS AND CONDITINONST
Welcome to kelsyhomeautomation.com (hereinafter referred to as “the Company” or “we”). By accessing this website or using our services, you agree to abide by the following terms and policies. If you do not agree to these terms, please stop using this website and related services.
- Service Description
kelsyhomeautomation.com is a smart home design and system integration company. We provide clients with services including but not limited to:
Smart home system design and planning
Smart lighting and automation control solutions
Home audio-visual and entertainment system design
Smart security and monitoring system integration
Smart environmental control (thermostat, curtains, etc.)
Specific service details will be clearly stated in the contract or project agreement based on the client’s project requirements. - Quotation and Project Confirmation
A formal quotation will typically be provided after communicating requirements. The quotation may include:
System design fees
Equipment and hardware fees
Installation and configuration fees
Other related service fees
The project will officially commence only after the client confirms the quotation and signs the relevant agreement. - Billing Terms
Our products and services are sold on a one-time sale basis and do not offer subscription or automatic recurring charges.
Specific details are as follows: Customers only need to make a one-time payment for the confirmed project or product.
All fees will be clearly listed in the project contract or order confirmation.
We do not offer automatic renewals or periodic deductions.
For additional services or upgrades, a separate quote will be provided and implemented after customer confirmation.
Payment methods may include bank transfer, credit card, or other mutually agreed methods.
- Refund and Cancellation Policy
Because smart home systems typically involve customized design, equipment procurement, and installation services, the refund policy is as follows:
Customers who cancel their orders before the project officially starts may receive a partial refund (subject to specific circumstances).
If equipment has already been procured or services have begun, related fees may not be refundable.
Installed equipment is generally not eligible for return.
Specific refund conditions will be subject to the project contract signed by both parties.
- Intellectual Property Rights
All content on this website, including but not limited to:
Text
Images
Design
Logos
Technical Information
are the property of kelsyhomeautomation.com or its licensors and are protected by U.S. and international intellectual property laws. No one may reproduce, distribute, or use this content for commercial purposes without written permission. - Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
Any loss arising from the use of or inability to use the website
System problems caused by third-party equipment or services
Impact caused by force majeure events (such as natural disasters, network failures, etc.) - Third-Party Products and Services
Our smart home system may include third-party equipment or software. These products may be subject to their respective terms of use and warranty policies. - Modification of Terms
We reserve the right to modify or update these Terms at any time. Updated Terms will be posted on the website and will take effect immediately upon posting. Users are advised to check this page regularly for the latest policies.
